Privacy policy

Protecting your personal data is important to us. We process your data solely on the basis of the applicable law (GDPR, Austrian Data Protection Act DSG, Austrian Telecommunications Act TKG 2021). Below we explain which data is processed when you visit this website or contact us.

This English version is provided for convenience. TheGerman version (Datenschutzerklärung) is authoritative.

1. Controller

2. About this website

This website only provides information about our company and our products. It has no user accounts, no contact form and no online shop.

• We do not set cookies and do not store any data in your browser.
• We do not use analytics, tracking or marketing services.
• Fonts and images are loaded from our own server. No third-party content (such as Google Fonts, maps or videos) is embedded.

3. Hosting and server log data

This website is hosted by Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA, and delivered via its network. When you visit the website, technically necessary data is processed, in particular your IP address, the date and time of access, the page requested and information about your browser and operating system. This data is required to deliver the website and to keep it secure and stable, for example to fend off attacks.

The legal basis is our legitimate interest in providing the website securely and reliably (Art. 6(1)(f) GDPR). Cloudflare processes the data on our behalf as a processor. Data may be transferred to the USA in the process. Cloudflare is certified under the EU-US Data Privacy Framework, which is covered by an adequacy decision of the European Commission (Art. 45 GDPR). The data is only stored for as long as necessary for these purposes.

4. Contact by email

If you contact us by email, we process your email address, your name (if provided) and the content of your message in order to handle your inquiry. The legal basis is the performance of pre-contractual measures or of a contract (Art. 6(1)(b) GDPR); for general inquiries, our legitimate interest in answering them (Art. 6(1)(f) GDPR).

For our emails we use Microsoft 365 by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, as a processor. A transfer to the USA cannot be ruled out; Microsoft is certified under the EU-US Data Privacy Framework.

We keep your message for as long as necessary to handle your inquiry. Where the correspondence relates to a business transaction, we retain it in line with statutory retention obligations (generally seven years, § 132 of the Austrian Federal Fiscal Code, BAO).

5. Your rights

In principle, you have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object (Art. 21). To exercise these rights, please contact info@dukkan.at.

If you believe that the processing of your data violates data protection law, you can lodge a complaint with the supervisory authority. In Austria, this is the Datenschutzbehörde, Barichgasse 40–42, 1030 Vienna,www.dsb.gv.at.

6. Last updated

October 2026